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Greta Thunberg speaking into a microphone in front of a crowd. She wears a long, puffy coat and mittens. A sign by her feet says Skolstrejk För Klimatet. Many people in the crowd hold up phones to take photos.

Your voice matters. And how you use it matters. The chapters in this section will help you take your first steps as a speaker. We’ll start with a big-picture overview of the entire SPEECHMAKING PROCESS, which gives you a roadmap for everything else in the book; we’ll address the perfectly understandable—and manageable—phenomenon of SPEAKING ANXIETY; and we’ll help you understand your ETHICAL OBLIGATIONS as a speaker and audience member, including EFFECTIVE LISTENING strategies.